For questions about shipping, contact order@aventurewine.com or call: 805-227-1588 x26
SHIPPING
SHIPPING SCHEDULE: (Updated January 2026)
All orders are processed Monday through Friday and typically ship on the next business day following placement. We continuously monitor weather conditions, and if temperatures are deemed unsuitable for shipping, your order will be held to ensure product quality. In such cases, we will contact you to arrange an alternative shipping date.
If you prefer your order to ship on a different date, please reach out (order@aventurewine.com or 805-227-1588 opt. 4) and we’ll be happy to accommodate your request whenever possible.
AUTHORIZED STATES:
L'Aventure Wines currently ships to: AK, AL, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, SD, TN, TX, VA, VT, WA, WI, WV, WY.
For Champagne Thiénot, we currently ship to all states listed above, except LA, MA, MI, NJ, VT, SD.
If we are unable to ship to you, we recommend shipping to a friend or wine storage facility in a nearby state.
ADULT SIGNATURE:
We highly recommend using a business address for shipping as someone over 21 years of age must be present to sign for the package. The carriers are not legally allowed to leave your wine on your doorstep without an adult signature.
RETURNS + CANCELLATIONS
FLAWED BOTTLES:
We ask that you check your shipment within 48 hours of receiving it to make sure there are no issues. Should anything be damaged, please contact us immediately so we can file a claim with the carrier. If applicable, we will replace or refund any bottle that is damaged or flawed. We just ask that the customer returns the unfinished portion of the original bottle. By law we cannot accept returns of alcoholic beverages unless the product is corked or flawed.
UNABLE TO DELIVER:
Orders that are shipped and either refused by the customer or unable to deliver due to an incorrect address or no adult present to sign for the package will be credited the cost of the bottles minus the shipping charge and a restocking fee of 25%.
CANCELLED ORDERS:
If you need to cancel an order that has already been sent to our fulfillment center or enroute for delivery, you will be refunded the cost of the bottles minus the shipping charge and a 25% restocking fee.